If you are not satisfied with your purchase you have 15 days from the date of delivery to make returns.
You have to send us an email indicating your details and the invoice number of the purchase, you detail the articles and the reason for the return.
Once you receive the instructions for the return, enter the items in the original packaging indicating in a visible place the following address:
RAFAEL RODENAS COROMINAS
Pol.Ind La Coromina,
C. Sogorb 85-87
08560 Manlleu
Barcelona.
Tel.93.851.50.80
You will receive a MRW call to arrange collection time.
IMPORTANT. If you chose the form of Pick up in store, the return must be made in the same store that received the package, first indicating via email the return specifying the invoice number, the reason and the dellate of the items you want to return, you will receive an email of response indicating the steps you have to follow
Within 15 days you will receive the money back on your card
CONDITIONS OF RETURN
You have 15 days to make a refund
The following items can not be returned:
- Underwear
- Swimwear
- accessories
The items must be sent in perfect condition and in their original packaging, in our warehouse the condition of the garment will be checked, if a broken, stained, worn or unused item is perceived, the return will not be refundable.
Returns will not be refundable without prior notice by the indicated method or if they use a carrier that is not indicated.
Shipping costs are not refundable.